Pricing Plans
E Consulting Eagles
Professional e-commerce support services tailored to your business needs. Choose the plan that works best for your store.
GOLDEN CLIENTS
0-20 Hours/Month
Perfect for small businesses
€250fixed fee
- Free Onboarding: Setup with our Reamaze account, or your basic account.
- Expert Guidance: Over 5 years of eCommerce policy expertise at your service.
- Dedicated Support: Team is available 6 days a week for you via WhatsApp.
- Streamlined Organization: Excel setup for return/refund funnels and supplier issue logs.
- Dispute Management: Maximize winning rates for payment disputes (Klarna, Stripe PayPal, Pay.nl, etc.).
- Fast Execution: Tasks completed within 24 hours.
- Weekly Reports: Clear, customizable task summaries delivered professionally.
- Data Security: All processes protected under strict confidentiality.
- Monthly Meetings: Dedicated team leader available for Zoom/phone calls.
PLATINUM CLIENTS
20-150 Hours/Month
Ideal for growing businesses
€12.50per hour
All Benefits of GOLDEN Clients, PLUS:
- Onboarding Setup: of the Pro-plan Reamaze account.
- Weekly Reports: Customized summaries of all essential updates.
- Dedicated Inhouse Team: 2-3 trained employees managing your store and ensuring smooth operations.
- Weekly Meetings: Regular Zoom/phone calls with your team leader, plus support for urgent issues.
- Preferred Communication: Choose your ideal channel for seamless interactions.
- Scalability: Trained team members ready to grow with your store.
- Expert Connections: Access to trusted partners for marketing, fulfillment, and more.
DIAMOND CLIENTS
150+ Hours/Month
For established enterprises
€10per hour
All Benefits of GOLDEN & PLATINUM Clients, PLUS:
- Enhanced Dispute Management: Refined strategies to maximize win rates and recover lost cases without unnecessary refunds.
- Quality Assurance: Daily communication between the team leader and store manager for seamless operations.
- Proactive Solutions: Suggestions to prevent recurring issues and streamline workflows.
- Dedicated In-House Team: 3-6 employees exclusively assigned to your store, responding to requests within 15 hours.
- Scalability: Trained staff ready to scale with your store while maintaining quality and efficiency.
BONUS FOR DIAMOND CLIENTS
MEET YOUR TEAM: Every 6 months, E Consulting Eagles offers free return flights to Tirana and a 2-night hotel accommodation in one of Tirana's best hotels. Meet your in-house team in real life!
We are just a short 2-3 hour flight from anywhere in Europe.
Contact Us
Have questions about our services? Our team is ready to help you choose the right plan for your business.
contact@econsultingeagles.com
Contact Person
Vanesa, Berisha